Shipping policy

Shipping Policy – Lucky's Car Care

Welcome to Lucky's Car Care! We strive to deliver your orders quickly, efficiently, and securely. Below is our shipping policy to ensure a smooth experience for you.

Processing Time

  • Orders are processed within 1-3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates and Options
We offer flexible shipping options tailored to your needs:

  • Standard Shipping: Estimated delivery within 1-3 business days.
  • Express Shipping: Estimated delivery within 1 business day.
  • Free shipping on orders over €60 within Belgium.

Shipping Costs per Country:

  • Belgium: Standard delivery €6.55
  • Netherlands: Standard delivery €7.66
  • Germany: Standard delivery €8.50
  • France: Standard delivery €10.66
  • Austria: Standard delivery €13.34
  • Italy: Standard delivery €16.95

Delivery Time
Estimated delivery times vary depending on your location:

  • Domestic Shipping (Belgium): 1-3 business days
  • International Shipping: 5-10 business days (customs clearance may affect delivery times)

Please note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather, carrier delays, or customs processing for international orders.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • Use the tracking link provided to monitor your delivery status.

Shipping Restrictions

  • We currently ship to Belgium, Netherlands, Germany, France, Italy, and Austria.
  • Some products may not be eligible for international shipping due to regulations.

Customs, Duties, and Taxes (for International Orders)

  • Import duties and customs fees are not included in the product price or shipping cost.
  • These charges are the buyer’s responsibility.
  • Please check with your local customs office for details about applicable fees.

Damaged, Lost, or Delayed Shipments

  • Damaged Shipments: If your package arrives damaged, please contact us within 48 hours with photos of the damaged product and packaging. We will resolve the issue promptly.
  • Lost or Delayed Shipments: If your package is delayed or lost, please contact us. We will coordinate with the carrier to locate the package or offer a resolution.

Address Changes & Order Cancellations

  • Change of Address: If you need to change your shipping address after placing an order, please contact us immediately at hello@luckyscarcare.com. We will do our best to update the address before your order is dispatched. Once the order has been shipped, we cannot guarantee address changes.
  • Order Cancellations: If you wish to cancel your order, please notify us as soon as possible via hello@luckyscarcare.com. Orders that have already been shipped cannot be canceled, but you may return them in accordance with our Return Policy.
  • Additional Fees: Please note that any costs incurred due to incorrect address details or failed delivery attempts may be charged to the customer.

Contact Us
For any questions or assistance regarding shipping, feel free to contact us:
📧 hello@luckyscarcare.com or hello@luckyscarcare.be
🕒 Business Hours: 8:30 AM – 5:30 PM

We’re here to help ensure your Lucky experience!


By placing an order with Lucky’s Cleaning Products, you agree to our shipping terms and conditions. We appreciate your trust and are committed to delivering your products promptly and in excellent condition.